Privacy Policy

1. Basic Provisions

The Data Controller pursuant to Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) is:

• Name: QUEENTESSENCE — SPA & Masáže

  
  

• Company Registration Number (IČO): 29866944

  
  

• Registered Address: Peroutkova 570/83, 158 00 Praha 5-Jinonice, Czechia

  
  

• Email: queentessence.spa@gmail.com

  
  

• Phone: +420 721 474 158

  
  

2. Sources and Categories of Processed Data

The Controller processes personal data provided directly by you when booking services or submitting a contact form:

• First and last name

  
  

• Phone number

  
  

• Email address

  
  

• Information regarding booked procedures

  
  

3. Legal Basis and Purpose of Processing

• Performance of a Contract (Art. 6(1)(b) GDPR): Processing your online booking, confirming appointments, and providing SPA and massage services.

  
  

• Legitimate Interest (Art. 6(1)(f) GDPR): Managing necessary client communication and protecting legal claims of the Controller.

  
  

4. Data Retention Period

The Controller stores personal data for the period necessary to exercise the rights and obligations arising from the contractual relationship (up to a maximum of [e.g., 3 years] from your last visit/booking) or until consent is withdrawn, where data is processed based on consent.

5. Recipients of Personal Data

Personal data is not transferred to third parties, except for technical service providers ensuring website operations (Framer hosting services, booking software systems).

6. Your Rights

Under the conditions set out in the GDPR, you have:

• The right of access to your personal data

  
  

• The right to rectification of personal data

  
  

• The right to erasure ("right to be forgotten")

  
  

• The right to object to processing

  
  

• The right to lodge a complaint with the Data Protection Authority (ÚOOÚ – www.uoou.cz)

  
  

This Privacy Policy takes effect on January 1, 2026.